Our ticketing is handled through the website purchase using the theatrical ticketing service, Vendini.
Ticket Exchanges & House Rules
**We pay close attention to email requests for ticket exchanges--especially on performance dates. Please provide us as much time in advance as possible.
To exchange your tickets, please read our policies regarding exchanges at the bottom portion of this page and use button below to send an email with
the following information:
1. your name
2. the date and name of the performance for which you currently hold tickets and your order number (if available).
3. the date for which you would like your tickets to be exchanged
For Cloverdale Performing Arts Center's productions, tickets may be exchanged for other performance dates in the same production if available.
You are required to exchange your tickets before the performance that you hold tickets for begins. You may not exchange an expired ticket.
For other special events, ticket exchanges may be available for an additional performance if there is more than one performance by the production company or artist; again only if seats are available.
If tickets are still available, you will be emailed new ticket confirmation, or we will advise you by return email of any issues.
Once your new tickets have been exchanged and issued to you, the original tickets will be invalid.
H O U S E P O L I C I E S
For online ticket purchases you can choose to print your tickets at home or have the tickets held for you at “will call”.
On the day of the event, the TICKET OFFICE in the lobby of the theatre will open 30 minutes prior to curtain and close after the first 30 minutes of the production.
NO REFUNDS OR CANCELLATIONS.
For CPAC season productions, tickets may be exchanged for other performance dates of the same production if seats are available. For all other events, ticket exchanges may be possible if there is more than one performance of the event, again, if seats are available. All patrons entering the venue for a ticketed event must possess a valid ticket, regardless of age. Children are welcome at most family designated events if publicized as such. If a child is acting in a way that distracts other patrons or the performers, the accompanying adult must escort the child out of the theatre until is is appropriate to re-enter.
Babies are not permitted in the theatre. This policy is enforced out of respect for all audience members and as a courtesy to our artists.
The theatre offers wheelchair accessible and companion seating. Please tell the ticket seller or indicate during y our online purchase if you would like to purchase wheelchair accessible seating.
The theatre offers a limited number of wireless hearing devices free of charge to patrons with hearing impairments. For more information, inquire with an usher when arriving at the performance.